What I learnt from Don Norman is to put human needs, capabilities, and behavior first, then designs to accommodate those needs, capabilities, and ways of behaving.
Empathising human needs & goals are priority.
Yes, he has also motivated me to make Human Psychology as part of my academics.
The 10 general principles for interaction design have tremendously influenced my design choices. Every time I am designing or thinking to break the boundaries of interaction design I make sure my decisions are in alignment with his principles. I have also gained most of my knowledge on UX from his various articles on the subject. NN/g portal has been my garden of knowledge where I take stroll quite often.
Much before Jakob Nielsen’s principles, I had come across Ben Shneiderman’s Eight Golden Rules that help design better Interfaces. These rules have been a north star for my design decisions for a very long time.
I am a self taught designer who doesn’t have a formal design educational background. Eric Schaffer’s Human Factors International (HFI) - Certified Usability Analyst – CUA, certification program gave wings to my career. The program is quite rigorous and information loaded which bumped my knowledge on UX to the next level. This program also helped in consolidating and verifying all of my past learning.
From early days of my learning about UX, I have been following Jared Spool’s articles on UIE (User Interface Engineering) which now is known as Center Centre - UIE. His teaching on looking at the holistic process and not falling for “Us and Them, Output and Outcome, and so on…” has been quite influential and thought provoking. His articles have shaped my approach towards the UX goals.
Steve Krug’s book “Don't Make Me Think” helped me understand more on information architecture, information scent, spatial awareness and many other nuances of design. It's a short book but definitely has a huge impact on my thought process.